Getting Started

Everything you need to go from sign-up to live redirects in under 10 minutes.

Step 1: Connect your domain

Before you can create redirect rules, you need to connect the domain you want to manage redirects for. This involves a simple DNS change — no server access required.

Sign in and go to Domains

After signing up, navigate to the Domains section in the dashboard sidebar and click "Add domain".

Enter your domain

Type your domain name (e.g., example.com) and click "Continue". We will show you the DNS records you need to add.

Update your DNS records

Log in to your domain registrar or DNS provider and add the A record or CNAME record we provide. The specific records vary by domain type.

Wait for propagation

DNS changes typically propagate within 5–30 minutes, though they can take up to 48 hours in rare cases. We will automatically detect when your domain is connected.

SSL is auto-provisioned

Once we detect your DNS change, we automatically provision an SSL certificate for your domain. No manual certificate management required.

Step 2: Add your first redirect rule

Once your domain is connected, you can add redirect rules from the dashboard.

Open your domain

From the Domains list, click on your connected domain to open its rule manager.

Click "Add rule"

Click the "Add rule" button to open the rule editor.

Set the source path

Enter the path you want to redirect from. This is the path on your domain — e.g., /old-page or /blog/old-post. You can use * as a wildcard.

Set the destination URL

Enter the full URL where visitors should be sent, including https://. This can be a different domain, a different path on the same domain, or a URL with query parameters.

Choose redirect type

Select 301 (permanent) for redirects that should pass link equity, or 302 (temporary) for campaign landing pages and A/B tests. When in doubt, use 301.

Save and verify

Click Save. The rule goes live globally within about a minute. Use our redirect checker tool to verify it is working correctly.

Wildcard rules

Use * in your source path to match multiple URLs with one rule. The matched portion can be referenced in the destination as :splat.

Example

Source: /blog/*

Destination: https://new-site.com/articles/:splat

/blog/my-post → https://new-site.com/articles/my-post

Step 3: Bulk import via CSV

For migrations with hundreds or thousands of redirects, use the CSV import feature to add all your rules at once.

CSV format

Your CSV should have two columns: old_url and new_url. An optional third column type can specify 301 or 302 (defaults to 301).

old_url,new_url,type
/old-page,https://example.com/new-page,301
/blog/2021/*,https://example.com/blog/*,301
/product/widget,https://example.com/products/widget,301

1Open your domain in the dashboard and click "Import CSV".

2Upload your CSV file. We will validate the format and show you a preview of all rules before importing.

3Review the preview. Check for any rows with errors and correct them if needed.

4Click "Import all" to create all the rules at once. They go live globally within about a minute.

Accessing the dashboard

The RedirectIQ dashboard is available at your account URL. From the dashboard you can:

•View and manage all domains and their redirect rules
•See click analytics per redirect rule
•Review the full audit log of all changes
•Invite team members and manage their roles
•Manage your billing and plan

Go to dashboard →

Plans & billing

Upgrading your plan

Go to Settings → Billing in the dashboard. Select the plan you want, choose monthly or annual billing, and proceed to checkout. Your card is charged immediately — there is no trial period on paid plans. The Hobby plan is free forever.

Downgrading your plan

You can downgrade at any time from Settings → Billing or via the customer portal. Downgrades take effect immediately.

If you have more active domains than your new plan allows, you will be shown exactly which domains would be affected before anything changes. You can either remove domains yourself or choose to have the oldest ones paused automatically.

How domain pausing works

A paused domain stops serving redirects, but nothing is deleted. All your redirect rules are preserved in your account. The domain's SSL certificate stays active. Only the live traffic routing is suspended.

Paused domains appear in your Domains list with a Paused badge. You can reactivate each one individually from the list — no confirmation dialogs, no re-entering DNS records. Your rules come back online in seconds.

Reactivation is per-domain by design. If multiple domains were paused, you choose which ones to bring back and when — there is no bulk restore that could unexpectedly resume redirect traffic across all your client sites at once.

Cancelling your subscription

Click Manage subscription on the billing page to open the customer portal. Cancel from there. When your subscription ends, your account moves to the Hobby plan. If you have more than 1 active domain at that point, the oldest domains are paused automatically (see above) — your newest domain stays active.

Have questions that are not covered here?